1. Introduction

JuMove is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Name and contact details
  • Email address and phone number
  • Information provided in contact forms or enquiries
  • Any other information you choose to provide
2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Device information
  • IP address and location data
  • Pages visited and time spent on our website
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and requests
  • Provide information about our services
  • Communicate with you about appointments and updates
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and security threats

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent (which you can withdraw at any time)
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests in operating and improving our business

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our website and business
  • Legal authorities when required by law
  • Professional advisors in connection with legal matters

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, we will securely delete or anonymize your data.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to improve your experience. For detailed information about our use of cookies, please see our Cookie Policy.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

JuMove

17 Wellington Street

Leicester LE1 6HL

United Kingdom

Phone: +44 116 748 2931

Email: [email protected]

Note: If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.